top of page

Managed IT, Cybersecurity & Network Infrastructure

Reliable Technology. Stronger Protection. A Clear Path Forward.

Your team depends on technology every day. Technoids Techs brings IT support, proactive maintenance, cybersecurity, and backup together in a plan that fits your business. From everyday support to compliance readiness and network installation projects, we help you protect what matters and plan your next step.

Choose Your Level of Support and Protection

Guardian

A dependable foundation for your business.

Keep your team productive with responsive IT support, proactive workstation care, and essential security protections.

  • Business-hours remote IT support
  • Workstation monitoring and patch management
  • Managed endpoint detection and response
  • Email security
  • Workstation and Microsoft 365 backup
  • Annual technology and service review

A good fit for: Businesses that want reliable daily support and a stronger technology foundation.

RECOMMENDED

Defender

Stronger protection for a connected business.

Build on Guardian with additional protection for employee identities, security training for your team, and ongoing visibility into vulnerabilities.

  • Everything in Guardian, plus:
  • Identity threat detection
  • Security awareness training
  • Simulated phishing exercises
  • Recurring vulnerability scanning
  • Remediation tracking and prioritization
  • Semiannual technology and service reviews

A good fit for: Businesses that need more proactive security as their teams, systems, and risks grow.

Fortify Elite

A clearer path to security and compliance readiness.

Combine managed IT and advanced cybersecurity with structured assessments, actionable planning, and regular guidance for business leaders.

  • Everything in Defender, plus:
  • Security log monitoring for agreed systems
  • Annual compliance readiness assessment
  • Prioritized compliance remediation roadmap
  • Quarterly remediation progress reviews
  • Quarterly executive technology and security reviews

A good fit for: Businesses with customer security requirements, compliance obligations, or a need for greater leadership visibility.

Compare Our Managed Service Plans

Features
Guardian
Defender
Fortify Elite

Business-hours remote IT support

✓

✓

✓

Workstation monitoring and patch management

✓

✓

✓

Managed endpoint detection and response

✓

✓

✓

Email security

✓

✓

✓

Workstation and Microsoft 365 backup

✓

✓

✓

Identity threat detection

—

✓

✓

Security awareness training and simulated phishing exercises

—

✓

✓

Recurring vulnerability scanning and remediation tracking

—

✓

✓

Security log monitoring for agreed systems

—

—

✓

Annual compliance readiness assessment

—

—

✓

Compliance remediation roadmap

—

—

✓

Technology and service reviews

Annual

Semiannual

Quarterly executive reviews

Low Voltage & Network Infrastructure

Build a Stronger Foundation for Your Technology

From new offices to network upgrades, Technoids Techs helps your business plan and improve the infrastructure that connects your team.

Project services can include:

• Structured network cabling for workstations and connected devices
• Data jacks, patch panels, cable termination, and labeling
• Network rack installation and cable organization
• Wireless access point installation and cabling

• Network switch installation and connectivity setup
• Office moves, expansions, and network upgrades
• Cable testing and installation documentation

Planned Around Your Space: We start with a site survey to understand your layout, connectivity needs, and installation conditions. You receive a written proposal defining the work, materials, schedule, and project cost.

Low voltage and infrastructure projects are separate from monthly managed IT services. Permits, specialized testing, and licensed trade work are identified during project scoping, where applicable.

Installation and Ongoing Support, Connected: Pair your infrastructure project with Guardian, Defender, or Fortify Elite for ongoing management of the systems covered by your service agreement.

Start With a Technology & Security Review

You don’t need to know which plan to choose before we talk. We’ll discuss your team, current systems, technology frustrations, and security priorities.

If a technical assessment is needed, we’ll agree on its scope and obtain authorization before scanning begins. You’ll receive a proposal explaining your recommended services, coverage, and costs.

Frequently Asked Questions

How do you determine the right plan for our business?

We consider your team size, technology environment, support needs, and security priorities. Your proposal explains the recommended plan, onboarding, and any additional services before you begin.

What does per-user coverage include?

Our standard package structure includes one primary workstation and backup for one Microsoft 365 account per licensed user. Additional devices, servers, and specialized systems can be included in your proposal.

Is Microsoft 365 licensing included?

Microsoft 365 backup is included in our managed service plans. Microsoft 365 subscription licenses are separate unless your proposal expressly includes them.

Are onsite visits and after-hours support available?

Yes. Onsite visits and after-hours services are scoped separately unless included in your service agreement. Standard remote support is provided during the business hours defined in your agreement.

What does backup coverage include?

Backup coverage includes monitoring and routine restores for the systems identified in your proposal. Retention, recovery services, and recovery expectations are defined before service begins. Recovery time depends on the affected systems, available backups, data volume, and the incident.

Does vulnerability management include fixing every issue?

We prioritize findings and track corrective action. Routine patching and configuration fixes are included within the agreed service scope. Larger remediation projects are scoped separately.

Does Fortify Elite make our business compliant?

Fortify Elite supports compliance readiness through assessments, remediation planning, and executive reviews. It does not provide legal advice, formal certification, audit representation, or a guarantee of compliance.

Is cabling included in a managed IT plan?

New cable runs, rack installations, office moves, and infrastructure upgrades are separate projects. We assess the site and provide a written scope before work begins.

Can we change plans as our business grows?

We can review your coverage as your needs change and recommend adjustments, subject to your service agreement.

Let’s Build the Right Technology Plan for Your Business

Get practical support, stronger protection, and infrastructure that supports your team.

Technoids Techs — 844-737-2873 — gerald@technoidstechs.net

Service availability and coverage are confirmed in your written proposal and service agreement. Onboarding, low voltage installation, major projects, hardware, software subscriptions, and additional services are scoped separately unless expressly included.

bottom of page